2017 Blog Competitive Advantage Social Media 
Eptica
DECEMBER 20, 2017
Date: Wednesday, December 20, 2017 What were the key CX trends in 2017? Published on: December 20, 2017. Author: Pauline Ashenden As we come to the end of a busy 2017 it is a good time to review the year, and in particular to look at the most important developments in customer experience over the last 12 months.
Bob Hayes
DECEMBER 17, 2017
All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. Also, thanks to my social media followers for sharing my work with your followers. I did my part this year to spread interest in analytics to more people.
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Bob Hayes
DECEMBER 17, 2017
All of my top blog posts of 2017 (most reads) are all related to analytics, with posts that address data science, artificial intelligence and machine learning. Also, thanks to my social media followers for sharing my work with your followers. I did my part this year to spread interest in analytics to more people.
Bob Hayes
SEPTEMBER 18, 2017
Only 32% of respondents are satisfied with their company's use of analytics to create a competitive advantage. Data were collected from January to March 2017. Potential respondents were invited to complete a survey on customer analytics best practices via the researcher’s blog and social media profiles.
Retently
MARCH 29, 2023
In his blog post, he wrote: “So, in short, the master plan is: Build a sport car Use that money to build an affordable car Use that money to build an even more affordable car While doing above, also provide zero emission electric power generation options” The company had a vision and a long-term goal from the start.
Lumoa
JANUARY 9, 2018
Customer experience has been already a hot topic in business during 2017 and is promising to be even of higher importance in 2018. “CX Read the full answers: Ian Golding, CCXP, CX Consultant and Trainer @ijgolding | blog “CX is at a very interesting point in its evolution. How to overcome those challenges?
Alida
SEPTEMBER 22, 2016
According to Vanderbilt, social media and our sharing economy have transformed how people’s tastes are influenced by others. RELATED STORIES: Finding power in feedback: How Alliant Energy drives award-winning customer experience [blog post]. See you at the 2017 Customer Intelligence Summit! .
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