Kustomer

NOVEMBER 4, 2020

Over 80% of companies who prioritize customer experience report an increase in revenue. 2020 brought huge changes to the business world and impacted customer service and operations across the board. More Businesses Will Switch to an Omnichannel Approach. So, how can businesses ensure their CX is up to scratch?

2021 140

2021 Customer Experience E-support Omnichannel 140

Kustomer

NOVEMBER 4, 2020

Over 80% of companies who prioritize customer experience report an increase in revenue. 2020 brought huge changes to the business world and impacted customer service and operations across the board. More Businesses Will Switch to an Omnichannel Approach. So, how can businesses ensure their CX is up to scratch?

2021 52

2021 Customer Experience E-support Omnichannel 52

Hallmark Business Connections

MARCH 16, 2021

In response, we saw a massive migration to online shopping. 30, 2020, online sales ordered by Baby Boomers increased nearly 50% each week compared to the same period in 2019. Create a seamless offline-to-online experience. With that in mind, omnichannel campaigns are a great option when marketing to Boomers.

Marketing 98

Marketing Social Media Retail Insurance 98

Thunderhead

OCTOBER 19, 2018

One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. UNLOCK BETTER AUTO CUSTOMER EXPERIENCES. Easier said than done? Liked that? Read this next.

Omnichannel 40

Omnichannel Automotive 2018 2025 40