Remove 2020 Remove Brands Remove Connections Remove Online Experience
article thumbnail

Brand Move Roundup – May 21, 2020

C Space

The Brand Move Roundup – May 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus.

2020 52
article thumbnail

A Preview of Retail Innovation in 2020

Oracle

Retail innovation is constantly evolving, from established brands testing new customer experiences to the changing face of service delivery. What retail innovations are on the horizon for 2020? At Future Stores 2020, helping brands strike that balance is a major focus. Data drives connections and builds community.

Retail 76
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Challenging Your Focus on Customers

Experience Investigators by 360Connext

Observe how your front-line employees interact with customers in a purely transactional way, focusing on products and branding instead of the customer. They are too busy creating their online personas, interacting with brands they love on their own terms. What’s really meaningful to your customers?

B2B 285
article thumbnail

Your Curated Guide to Virtual CX Events

Kustomer

Date : July 28, 2020. Description : Free half-day online event for 25 senior-level customer service professionals with a keynote by Shep Hyken. Date : August 20, 2020. Date : August 20, 2020. Date : August 24-28, 2020. Description : Learn from the most innovative brands in the world. Date : October 2020.

Events 52
article thumbnail

Marketing to Boomers? Here Are 3 Tactics You Can Apply Today.

Hallmark Business Connections

In response, we saw a massive migration to online shopping. 30, 2020, online sales ordered by Baby Boomers increased nearly 50% each week compared to the same period in 2019. With the increase in options that online shopping affords, we also saw brand loyalties tested. Encourage BOPIS shopping. What is BOPIS?

article thumbnail

Brand Move Roundup – May 6, 2020

C Space

The Brand Move Roundup – May 6, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. Airbnb bookings have risen in a number of European countries.

2020 52
article thumbnail

How COVID-19 has Driven Digital Retail

Kitewheel

Sales of many non-essential items have decreased; in March 2020, retail sales experienced an estimated 8.7% To thrive, retailers must have a successful online store. The online experience for many brands has already had an impact on customer behavior, but COVID-19 has accelerated the need to build better digital retail experiences.

Retail 52