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Remove 2020 Remove Customer Care Remove Mobile Customer Service Related Topics
User Experience E-support Customer Experience Management Loyalty Omnichannel Consumers Customer Retention Customer Service Customer Relationships Marketing More Related Topics >
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Free Webinar: Meeting Consumer Demands for Frictionless Mobile Support

CSM Magazine

NOVEMBER 17, 2020

Reuters Events are excited to announce their next free customer service webinar: ‘Meeting Consumer Demands for Frictionless Mobile Support Experiences’. In the age of digitalization, loyalty is fleeting – Consumer demands are constantly evolving, and 2020 has seen a reinvigorated demand for digital and mobile experiences.

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Webinar Consumers Mobile Customer Service 2020 52
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75 Must-Know Customer Experience Statistics to Move Your Business Forward in 2022

SmartKarrot

FEBRUARY 16, 2022

Customer Experience (CX) tells a lot about businesses as well as consumers. Here are some numbers defining its significance – Despite the growing demand, overall customer satisfaction was up by only 2% across most channels by 2020. In 2022, concentrating on your mobile user experience is essential.

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2022 Customer Experience E Commerce Social Media 10
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