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How to Achieve Success with Existing Customers

CSM Practice

Irit Eizips, CSM Practice Chief Customer Officer and CEO was featured by Business Therapy, an engaging series where a number of professional challenges and problems are discussed in depth. 01:16 – Irit explains how the COVID-19 pandemic has affected industries differently. The Interview. The Interview. The Interview.

2020 98
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Taking Care of Your Customers: Four Pillars of CX Transformation Success with Erika Putinsky

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Erika Putinsky from Mailchimp to discuss what it takes to make CX exceptionally great. Step One – Customer Obsession. Two – Show up for your Customers. It’s about building a community.

Culture 105