HGS Webinar: Reinventing the Customer Service Model Using Bots&Brains™
Team HGS
AUGUST 22, 2017
Artificial intelligence (AI) has been an area of increasing investment, with the AI market poised to grow to $40 billion by 2022, according to Market Research Store. Q2: What would you suggest as the first step in integrating bots into our customer service strategy? Lauren: Yes, we do. It’s already starting to happen.
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