2025 Competitive Advantage Customer Insights Technology 
Kustomer
SEPTEMBER 1, 2022
Here are six ways companies can build and improve the customer experience without a massive reorganization. 6 Ways to Maintain a Strong Customer Service Strategy. HubSpot recently found that only a 5% increase in customer retention has the potential to increase revenue by 25-95%.
West Monroe
JANUARY 25, 2022
It is also assumed that M&A will be a hot topic in 2022 as banks look for new growth opportunities and to increase the speed at which they can invest and scale their technology platforms. The decision to build, buy, or partner to compete with fintechs and large digital technology companies. What does it mean to be a digital bank?
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West Monroe
NOVEMBER 13, 2022
Having functional silos also limits effectiveness, agility, and competitive advantage. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. But collecting, understanding, and sharing it remains a challenge without the right supporting technology platform.
West Monroe
NOVEMBER 13, 2022
Having functional silos also limits effectiveness, agility, and competitive advantage. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. But collecting, understanding, and sharing it remains a challenge without the right supporting technology platform.
West Monroe
NOVEMBER 13, 2022
Having functional silos also limits effectiveness, agility, and competitive advantage. Well-coordinated go-to-market teams, equipped with insight, can deliver more. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. Understand your customers.
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