Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
With the emergence of customer success AI, enterprises are gaining better efficiency in most of the business functions. Statistics say that as much as 60% higher profits generate by companies that prioritize the customer experience. And that is why the advances in technology ensure that all of the customer’s action is captured as data.
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