Remove 7-ways-to-provide-online-sports-betting-customer-service
article thumbnail

7 Ways to Provide Online Sports Betting Customer Service

CSM Magazine

Service and convenience is driving the growth of online shops and services and that is why industries such as sports betting has boomed over the last few years. Betting at land-based sportsbooks still exists, of course, but the convenience of online gambling has forced it to near extinction.

Sports 52
article thumbnail

How Betting Sites Use Customer Service

CSM Magazine

As with many areas of business, the gambling industry – once very visible on our high streets – has now moved largely online. But the vast majority of customers operate wholly online these days. With that move online, even the top sports betting sites have to offer good support. What is Available?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Tips for Improving Online Gaming Customer Support

CSM Magazine

As an online casino owner, providing great customer support is key to success. It doesn’t matter if you are offering the most attractive bonuses or new games—if customers don’t have a top-notch experience with your service, they won’t come back. Understand your customer journey.

article thumbnail

Five Companies Known for Their Exceptional Customer Service

CSM Magazine

Excellent customer service is critical to the long-term success of any business. Companies boost their reputation and brand image and build loyalty by treating customers right. That gives companies with stellar customer service a serious competitive advantage. REI) was founded in a Seattle garage way back in 1938.

article thumbnail

Understanding Negative NPS Score: Causes, Impact and Solutions

Lumoa

You’ve designed your NPS survey and emailed it to all your customers—and the results are in… but not those you were expecting. When it comes to gauging customer sentiment and loyalty, few metrics enjoy such widespread acclaim as the Net Promoter Score (NPS). Does it spell doom for your business?

NPS 83
article thumbnail

150+ Poll Questions to Engage Your Target Audience

ProProfs Chat

And just like online surveys, poll questions are also a great way to gauge public opinion on a specific topic. For this reason, we’ve put together an awesome list of 150+ poll question ideas that will help get your audience more involved and interested in your services and products. 150 + Poll Questions to Ask. Relatively easy.

article thumbnail

Customize Your Customer Experience For Each Generation

Storyminers

If the majority of your customers are baby boomers or Gen Zers, then marketing is a simple matter of reaching that generation where they spend the most time and in a way that speaks to them. How do you customize your customer experience to appeal to various age groups while remaining relevant to all of them?