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Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots

Inbenta

MAY 16, 2022

Richard Conn – Senior Director, Demand Generation, 8×8. Richard Conn is the Senior Director for Demand Generation at 8×8, a leading XCaaS infrastructure communication platform with integrated contact center, voice, video, and chat functionality. Try our Chatbot solution for Telecom for FREE.

Telecommunications 52
Telecommunications Call Center Customer Satisfaction 2024 52
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National Express Improves Security and Flexibility With 8×8 and PCI Pal

CSM Magazine

AUGUST 16, 2022

The implementation includes 8×8 Secure Pay , an essential XCaaS component powered by PCI Pal , which provides an important layer of security and compliance for credit card payments over the phone. 8×8’s integration with PCI Pal has been a game-changer for us.

Customer Satisfaction 52
Customer Satisfaction Employee Experience Communication Customer Service 52
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