Top 4 Tips to Nail Social Media Customer Service
Comm100
APRIL 30, 2021
Social media and customer service have become an integral partner in customer support as social platforms have grown to become a part of most of our daily lives. There are 2.7 billion monthly active users on Facebook and over 1.2 billion on WeChat. Instagram has over one billion, and Twitter has 330 million. But while it’s crucial to offer customer service on your social media platforms, venturing into this space can be a minefield.
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