How Will Customer Sentiment Affect CX in 2021?
Alida
MARCH 11, 2021
We’ve partnered with Crack the Customer Code to bring valuable resources and discussion to the CXM community.
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Fall 2020 Product Release: Alida CXM and Alida Analytics
Alida
OCTOBER 20, 2020
IT’S TIME TO DOUBLE DOWN ON CUSTOMER EXPERIENCE. At the beginning of 2020, Vision Critical made the strategic decision, guided by new leadership , to not only continue to help brands deeply understand their customers, but to make it easier for them to manage the end-to-end customer experience.
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Alida closes $20M funding round
Alida
OCTOBER 13, 2021
Just last month we celebrated the first anniversary of our new brand, Alida. FURTHER POSITIONING THE COMPANY TO REVOLUTIONIZE THE WAY ORGANIZATIONS AROUND THE WORLD ELEVATE THE TOTAL EXPERIENCE FOR THEIR CUSTOMERS AND EMPLOYEES. Collectively, it demonstrates that our vision and strategic direction is resonating in the market.
And We’re Off to the Races
Alida
JANUARY 26, 2021
ALIDA KICKS OFF 2021 BY STRENGTHENING OUR CXM & INSIGHTS PLATFORM. After a much-needed and well-deserved break for the holidays, the Alida team came back and hit the ground running to deliver our first product release of 2021. We are only a month into the new year, but we are firing on all cylinders.
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