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Delighted’s retail customer experience guide for 2021 and beyond

delighted

apparel) compared to 2019. At its core, digital retail is a series of connected web or app experiences that allow consumers to interact with your brand, uncover more information, conduct product research, and — depending on what your business sells — make a purchase. Is this the end for retail?

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Delighted's retail customer experience guide for 2020 and beyond

delighted

Morris, senior brand apparel analyst for financial services firm D.A. At its core, digital retail is a series of connected web or app experiences that allow consumers to interact with your brand, uncover more information, conduct product research, and — depending on what your business sells — make a purchase.

Retail 40