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5 Top Customer Service Articles of the Week 8-23-2021

ShepHyken

9 Customer Service Blogs Every Support Pro Should Follow by Mercer Smith. Shep Hyken is a customer service expert, professional speaker, and New York Times bestselling business author. The first lists the top customer experience speakers you would want to book for your next event (if you’re hiring speakers for events.).

Article 17
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Top Customer Support Blogs, Communities, Podcasts and Newsletters

Kayako

Born out of call centers and technical support, WINTHECUSTOMER is a blog from Flavio Martins, author of Win the Customer: 70 Simple Rules for Sensational Service. Mercernator is Mercer Smith-Looper. Mercer also co-hosts a video/podcast series with Elsie Ramsay on community building and support. WINTHECUSTOMER. Mercenator.

Blog 51