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10 Ways QR Codes Can Revolutionize Customer Service

CSM Magazine

Originally designed for tracking parts in the automotive industry, QR codes have evolved far beyond their initial purpose. Retail businesses and service industries are now using these pixelated squares to provide exceptional service to their customers in innovative and efficient ways. Let’s take a look.

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John Paul expands leadership in APAC

John Paul

Premier worldwide leader in loyalty solutions and brand hospitality to serve Asia Pacific clients across banking, luxury, technology, automotive, FMCG and hospitality sectors. A highly innovative digital self-service solution. Andrew Quake, CEO APAC John Paul. Andrew Quake shared: “ I am delighted to lead John Paul Asia Pacific.

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Lessons From a Three Time Chief Customer Officer, with Darryl Speach – CB018

Customer Bliss

He led numerous client engagement teams around the globe including financial services, insurance, healthcare, pharmaceutical, and automotive companies in Europe, the Middle East, Asia, and the United States. While in this role, the organization was awarded the Malcolm Baldrige National Quality Award.

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Digital transformation in insurance: 4 tips for delivering instant policyholder service

Talkdesk

As carriers and brokers accelerate their digital transformation journey, automation and state-of-the-art data gathering technology can empower firms to be more innovative and delight policyholders. Insurers can redesign the value chain and enrich digital ecosystems by: Partnering with businesses for loyalty programs.

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Must-see market research sessions at X4 2020

Qualtrics

They’ll be taking to the mainstage in the afternoon to explore how the landscape is shifting in XM and show some of the innovations on the XM Platform that will change how you work in 2020. When the morning mainstage sessions end, we’ll be opening the doors to the Growth Shop — your place to learn how to grow your XM program with Qualtrics.

2020 29
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Brand Move Roundup – July 2, 2020

C Space

Tesla has overhauled Japanese rival Toyota to become the world’s most valuable automotive company. There are also plans to create market-relevant operating standards to support innovation and ethical conduct. My guess is that all these advertisers will be back on the platform soon enough.”.

2020 52
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Loyalty technology for the API economy

Currency Alliance

The next decade will see even more accelerated innovation around the API economy, and those companies that can adapt to constant change will outpace their competitors. . To help businesses on this path, we have decided to share our experience in building an API-centric loyalty platform over the years.

Loyalty 52