Remove B2B Remove Chief Customer Officer Remove Customer Focused Remove Voice of Customer
article thumbnail

Top 50 Customer Success Influencers 2022

SmartKarrot

She’s been a key figure in the CS industry, by shaping Customer Success methodologies and best practices used today. Irit is also the Chief Customer Officer & CEO at CSM Practice. Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Emily Garza. Gemma Cipriani-Espineira. Irit Eizips.

2022 21
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

2020 132
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. He’s also one of the world’s top Global Gurus in customer service and customer experience.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. Bruce is widely viewed as a leading expert in how large organizations build differentiation with customer experience. He’s also one of the world’s top Global Gurus in customer service and customer experience.