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March 2024 Atlas Highlights

Lithium

If you still need to sign up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Some blog areas are limited to Khoros customers only. If you are a customer and unable to access anything, click the chat bubble (bottom right) and type Customer Access. Sign up today !

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Caring for your customers during COVID-19

Eptica

Date: Thursday, April 30, 2020 Author: Pauline Ashenden - Demand Generation Manager Caring for your customers during COVID-19. Essentially, businesses that show that they are supporting their customers - especially the most vulnerable - will be best placed to recover when the pandemic eases. Published on: April 30, 2020.

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Human Motivations Amid Disruption: 5G, COVID-19 & More

Chadwick Martin Bailey

5G is going to open a whole new world of application possibilities, and GenZ will be key in determining which of these take off. Answer : Massive disruption as we know it. Let’s start with the global pandemic. Like everyone, my household has had to adapt drastically in the face of a pandemic.

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The importance of listening to customers during COVID-19

Eptica

Date: Wednesday, April 15, 2020 Author: Taoufik Massoussi - Product Manager & Head of AI The importance of listening to customers during COVID-19. At times like this, the experience and service brands provide is vita l. Published on: April 15, 2020. Look at tools that can help you do three things: 1.

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InFocus Envision Recap & Resources: Illustrating Digital Resilience & Success

Circular Edge

What a fun & inspiring experience! has been extended through at least 2032 , providing JDE customers with another 10 years of rolling product development, features & innovations. This is great news , as 77% of JDE customers (and growing!) Plus, this also means a new version of 9.2

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WATCH NOW: PeopleMetrics Turns 20! 3 Business Lessons from CX Entrepreneur Sean McDade PhD | PeopleMetrics LIVE!

PeopleMetrics

3 Business Lessons from Customer Experience Entrepreneur Sean McDade PhD. Audrey Squaresky: I'm Audrey Squaresky - I'm the Director of Customer Experience here at PeopleMetrics. PeopleMetrics Turns 20! Sean McDade: I just want to thank every employee who's ever partnered with me at PeopleMetrics and every client.

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The Complete Customer Service Training Guide

ProProfs Chat

Did you know that 56% of people around the globe believe that companies need to take action on feedback provided by their customers? Well, customer feedback is exactly what’s going to help your business improve its customer service process efficiently. Helps operators to learn at their own pace. Learn anytime, anywhere.