Net Promoter Score 101: A Comprehensive Guide for Beginners
Retently
JULY 2, 2018
How likely are your customers to recommend you to their friends, colleagues and work acquaintances? Wouldn’t it be convenient if there was a metric that you could use to assess that? What is Net Promoter Score? Think of it as a numerical value assigned to how loyal your customers are. Luckily, there is.
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