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Engagement Workshop: Identifying Tester Communication Problems

Centercode

Maintaining tester engagement is one of the most persistent challenges facing today’s Customer Validation (CV) professionals. In connection to this, half also reported challenges when it comes to tester communication. Tester Communication Breakdown: Warning Signs. Testers are unresponsive.

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Engagement Workshop: Identifying Product Readiness Issues

Centercode

Pop quiz: does the state of your product impact tester engagement during Customer Validation projects? As you’ve probably guessed from the title of this blog post, the answer is “absolutely.” ” Stopping issues, critical errors, or tons of small bugs can cause tester engagement to decrease dramatically.

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Inside Customer Success: test IO

Amity

By connecting its customers with thousands of professional software testers around the world, test IO gives teams near-instant real world test results on any device. This was unsatisfying and it was clearly a dead-end street because it didn’t deepen our engagement with the customer.