Remove everything-you-need-to-get-started-as-a-wfh-agent
article thumbnail

Everything you need to get started as a WFH contact center agent

Talkdesk

Being an at-home contact center agent can be incredibly rewarding: you get to help customers in meaningful ways, all while working from the comfort of your own home. Can you work in that office space for extended periods of time without interruption? If you don’t see any tabs, click “More Details” first.

article thumbnail

10 ways to make the most of Talkdesk Callbar

Talkdesk

Now that you’ve successfully become a work-from-home (WFH) agent, it’s important to develop a deeper understanding of the tools you’ll be using in your day-to-day. If you haven’t already, we encourage you to participate in our robust training and certification program. Talkdesk Callbar® may be the tool you rely on most.

article thumbnail

10 Highly Essential Tools For Your Customer Support Department

SurveySparrow

What more does your team need? We need more efficient tools. And if the customers are getting the best possible experience, why won’t they be loyal to your brand? And if the customers are getting the best possible experience, why won’t they be loyal to your brand? . Customer Support: The right way. Here’s a catch, though.