Experience Investigators by 360Connext

SEPTEMBER 17, 2014

A recent example I witnessed was when a CMO, defending her piece of the budget, claimed the (relatively) small dip in membership retention rates was nothing to worry about, because the acquisition numbers more than made up for it. Your customers could see you aren’t handling things in the way they want. This is especially subtle.

Metrics 252

Metrics Customer Experience Social Media Loyalty 252

Experience Investigators by 360Connext

JULY 20, 2015

Here’s an example: Your help is actually everything but helpful. Or, quite possibly more damning, your error messages are written by technical engineers. Or, quite possibly more damning, your error messages are written by technical engineers. Your customers are constantly checking out your competitors.

Online Experience 235

Online Experience 2008 Social Media Consulting 235

ProProfs Chat

APRIL 25, 2019

You must be willing to invest in some additional tools to ensure your business sustains against intense competition. Especially when your competitors have already invested in them, they become a necessity for you too! The market is full of similar tools with comparable functionalities. Website and traffic analysis.

ROI 75

ROI Social Media Insights Interaction 75

CSM Magazine

SEPTEMBER 21, 2022

Yet, despite the number of people leaving their jobs, the unemployment rate is around 3.3%. Yet, the question remains, where have all the workers gone with the low unemployment rate? Others have started new businesses, websites, and blogs. The Power Of Your Website. Help customers “find” your business.

E Commerce 10

E Commerce Social Media Advertising Brands 10

Grade.us

APRIL 24, 2018

You've sent your prospect a proposal. Your proposal will most likely be the basis for your online review management contract. If you've done your job well, your prospect is qualified and ready to buy. Bad contracts kill deals. These rules determine whether your contract will (a.) signed and submitted.

Management 55

Management Document ROI Sales 55

Grade.us

OCTOBER 22, 2018

If you're the type of person who is perfectly fine faking reviews, there's a good chance Jason Brown has your number. If you need a guy to hunt down the latest fake review scheme, Jason Brown is your man. You can find him on twitter providing tons of local SEO insights via the handle @keyserholiday. rating on Google!

Management 48

Management Document Fashion 2017 48

BirdEye

NOVEMBER 30, 2023

You can lean on understanding the law and legal precedents to guide you in the courtroom. But law firm marketing requires different skills — brand building, digital savviness, and a deep understanding of client needs and perceptions. If you’re new to the world of law firm marketing, we’ve got you covered.

Marketing 111

Marketing Social Media Workshop Events 111