how-to-make-your-live-chat-solution-80-better-in-20-minutes Blog Related Topics 
ProProfs Chat
AUGUST 14, 2020
Imagine being in your customers’ shoes. It’s asking for too much information and that’s making you impatient. Unfortunately, you don’t find help for a few minutes and ultimately leave the website. 67% of customers expressed how good customer experience encourages them to stay longer or spend more money. ”. Tweet this.
ProProfs Chat
JANUARY 30, 2020
“Your most unhappy customers are your greatest source of learning.” — Bill Gates. Elaborating on this maxim, I would also like to add that unhappy customers can ruin the brand value in minutes. It takes less than a minute for an angry customer to post their bitter experiences online. Customer expectations.
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Kayako
MAY 16, 2018
When she got started, most of her clients were on a monthly retainer and paying for blog content and social media management. No surprise – the results were much better! She sold the email marketing service to 80% of her current clients via phone. Especially when we’re deciding whether or not to make a purchase.
SmartKarrot
FEBRUARY 16, 2022
Not just brand loyalty, CX is a key factor when making purchase decisions, customer retention, and even word-of-mouth advertising. These will help you efficiently create an excellent experience for your customers. 73% of consumers say that CX is a deciding factor when making purchase decisions. higher employee satisfaction, 1.6x
Comm100
SEPTEMBER 28, 2022
Looking to improve your customer service? Before you begin making changes to your service delivery and your staffing practices, it’s important to understand how your organization compares against industry. Live Chat Benchmark Report 2022. Number of chats. Click here.
SmartKarrot
JUNE 7, 2023
That’s why in this blog post, we’re going to dive into the top seven reasons why note-taking apps have become more of a headache to users over the years rather than an asset used to help them reach their goals. Users may find themselves actually procrastinating tedious and difficult tasks while making these customizations.
SurveySensum
JULY 21, 2023
Allocating resources to attract new customers is indeed expensive compared to nurturing and retaining your current customer base. That’s why here in this blog we will talk about the top 11 B2B customer retention strategies. Acquiring a new customer can cost you 5-7 times more than retaining an old one. Let’s get started!
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