Call Recording Contact Center Customer Experience Lifetime Customer 
Avaya
JUNE 18, 2018
The most significant change is that the customer experience is now a key driver of your brand. Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. Enhance Your Quality Assurance Program.
Kustomer
JANUARY 14, 2021
Is that message being delivered to that customer?” That’s how you’re delivering a good customer experience. You don’t have to be a large corporation to really nail customer support. You’re listening to the Customer Service Secrets Podcast by Kustomer. Yeah, so I grew up in the outsource contact center space.
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