Eptica
APRIL 30, 2021
You might also be interested in these posts: The changing place of call recording in the contact centre. Reducing incoming call volumes while increasing customer satisfaction. Share this page on: Tweet. 5 areas to focus on for agent wellbeing.
ChurnZero
JANUARY 28, 2022
For instance, Sales doesn’t use a support system and call recording isn’t a priority for Development. Customer Success Around the Web. Typically, department tech stacks and the ranking of the tools within them don’t have a ton of overlap with one another.
ChurnZero
JANUARY 28, 2022
For instance, Sales doesn’t use a support system and call recording isn’t a priority for Development. Get a closer look at how Customer Success leaders can navigate this delicate territory and overcome change resistance in our blog: “ How to guide your team and customers through the customer change management process.”
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