Remove categories bootcamps
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Ask Help Scout: A Customer Service Advice Column

Help Scout

Look for evidence of the ability to pick up new technical skills: Have they taught themselves CSS or taken a coding bootcamp? You might try creating a version of that experience by categorizing incoming support questions using tags or workflows and assigning folks to own sub-queues based on those categories.

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Managing After the Military: Tips for Leadership and Management as a Civilian

Qualtrics

Thankfully my predecessor Russ Laraway took the very best practices from his time as a Marine Corps Infantry Company Commander and big-time tech companies you’ve heard about to create our three-day Leadership Bootcamp course, L@Q. You can go to a few for assistance, and then give up thinking they’re all the same.