Chief Customer Officer Customer Focused Customer Service Strategies Workshop 
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven.
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven.
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