Connections Innovation Transportation Voice of Customer 
Second to None
MARCH 21, 2018
In fact, the Heinz Marketing and SnapApp study indicated that only 9 percent of millennial B2B buyers surveyed said they connect with vendors before doing their own intelligence gathering. We achieve success through a relentless focus on quality and innovation, consultative relationships and a talented team of professional associates.
Wootric
FEBRUARY 14, 2019
Her She is a customer journey expert whose analysis of customer feedback at key touchpoints has led to product and service enhancements that have delighted customers. Why we love Angus: He’s the Customer Experience Manager at Sendoso and prides himself in “helping people connect the old fashion way.” Angus Yang.
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Kustomer
APRIL 23, 2020
In order to create these experiences, one of the best starting points is by going through the process of identifying the customer’s needs and expectations. While the advancement of innovation and technology are continually changing the ways in which expectations are expressed, many of the fundamental needs remain the same.
Second to None
APRIL 23, 2019
Prior to efficient forms of transportation, customers were constrained by geography. Business owners could become very familiar with their customers, learning their preferences and expectations through repeated interactions. New Modes of Transportation. Limited by Proximity. This allowed for personalized interactions.
Storyminers
JULY 6, 2020
He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Barry Dalton. Bob Thompson.
Storyminers
JULY 6, 2020
He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Barry Dalton. Bob Thompson.
CX University
OCTOBER 19, 2017
Quality is the main pillar of any product or service — and definitely the main pillar of customer experience. If you remove the quality of a car, the experience of driving it and transporting your family in it will suffer, and people won’t want to buy it. Barak Eilam , the Nice System CEO, is perfecting the customer experience.
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