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How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Here is another short video about an upset customer, which clearly explains how to defuse the situation.

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How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Here is another short video about an upset customer, which clearly explains how to defuse the situation.

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The Complete Customer Service Training Guide

ProProfs Chat

If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service. Expert lectures. Activities. Presentations. Study sessions and lots more.