Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class
Myra Golden
MARCH 18, 2020
I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. A customer support specialist said “In regards to your eLearning course, your coaching has immensely helped me with a few difficult calls these past three weeks.
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