Customer Care Exceptional Customer Service Social Media Sports 
Lithium
JUNE 11, 2019
We’re caught between trying to invent the next generation of customer care while navigating technology so new that early deployments come with a high risk of failure. But it’s not just about overhauling customer service. Designing the future of digital customer service has to be a team sport.
Lithium
JUNE 11, 2019
We’re caught between trying to invent the next generation of customer care while navigating technology so new that early deployments come with a high risk of failure. But it’s not just about overhauling customer service. Designing the future of digital customer service has to be a team sport.
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Lithium
JUNE 11, 2019
We’re caught between trying to invent the next generation of customer care while navigating technology so new that early deployments come with a high risk of failure. But it’s not just about overhauling customer service. Designing the future of digital customer service has to be a team sport.
Lumoa
JUNE 14, 2023
Its lean and straightforward formula for measuring customer contentment has made this metric a veritable “gold standard” in the customer experience space. According to CustomerGauge’s 2022 report , NPS sports an impressive 41% trust rating among B2B businesses – higher than any other rating system of its kind!
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