One Millimeter Mindset

JULY 3, 2018

It is time for a mid year workforce innovation break! This midyear workforce innovation blog post review links to the top 5 blog posts that readers find relevant and valuable. As a Professional of Worth, target continuous collaborative workforce innovation. Innovative Collaboration Cultures evolve Customer Experience [link].

Innovation 44

Innovation Blog Engagement Workshop 44

Thematic

APRIL 17, 2019

I happened to try a design thinking workshop and I remember thinking to myself, “This is what I should be doing!”. Using Insights From Quantitative And Qualitative Data To Drive Product Roadmaps. It means everything from innovation and foundational research to evaluative research. Alyona: Awesome. It means usability testing.

Roadmap 63

Roadmap Insights User Experience Definition 63

Thematic

APRIL 17, 2019

I happened to try a design thinking workshop and I remember thinking to myself, “This is what I should be doing!”. How to Use Insights To Drive Product Roadmap. It means everything from innovation and foundational research to evaluative research. You mentioned customer retention, churn and on the other side, driving innovation.

Roadmap 54

Roadmap Customer Insights Insights Definition 54

One Millimeter Mindset

JULY 5, 2018

And is this inconsistency reflected in the rate of customer churn and customer retention, mid year? Too many professionals wait until the official “numbers” are available to realize that they blew it with their customers. I do not need to be reminding you of best practices in customer experience and customer retention.

Blog 44

Blog Customer Experience Customer Retention Workshop 44

One Millimeter Mindset

AUGUST 22, 2018

Providing compelling speaking programs and workshops focused on professional innovation, workforce engagement and customer success for customer retention. Often, realizing the impact of their own self bias on their professional development gives audiences and workshop participants reason for Pause.

Workshop 51

Workshop Customer Retention Roadmap Innovation 51

One Millimeter Mindset

JUNE 21, 2018

I have a great Workshop and Speaking Program called Overcoming Professional Intimidation and Us versus Them Mindset. They provide the roadmap for creating a collaboration culture. Engage me to speak or conduct an interactive workshop at your next corporate or association event. These programs not only are motivational.

Workshop 44

Workshop Culture Roadmap Events 44

SmartKarrot

JANUARY 5, 2021

Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally. For more than 2 decades, Catherine has led the highest Customer Success executive positions at world’s best organizations. Julie Hogan. Curtis Bingham.

Customer Success 21

Customer Success 2021 Chief Customer Officer Leadership 21