Ecrion

SEPTEMBER 23, 2020

Every year, businesses lose billions in potential revenue thanks to one thing: poor customer service. CS statistics point out that 1 out of every 26 customers complain about poor customer service, over 90% of those dissatisfied customers simply stop working with your business — and never come back.

Customer Service 105

Customer Service Social Media Poor Customer Service Customer Service Representative 105

Magellan Solutions

AUGUST 14, 2020

Consumers purchase through e-commerce sites while more and more entrepreneurs start offering their products online. Amid all these, the need for efficient and effective customer support remains constant. While customer support is essential in the traditional setting, its role becomes more crucial in e-commerce.

E Commerce 52

E Commerce E-support Customer Experience Call Center 52

transcosmos Information Systems

JULY 24, 2016

Regardless of the industry your business belongs to, there’s no denying that customers are and will always be your company’s lifeline. Thus, providing superb customer service support should be on top of your priorities. Lack of a well-design customer service support model. E-commerce.

E Commerce 48

E Commerce Customer Service Telecommunications E-support 48

Comm100

JUNE 13, 2018

Holiday sales can represent anywhere between 20 and 30 percent of annual sales for retail businesses. Customers can experience many types of pain points, or common problems, while doing business with a company. One way to do this is by adding single-page or one-click checkouts to your e-commerce website.

E Commerce 54

E Commerce E-support Social Media Retail 54