Kustomer

DECEMBER 9, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Jeanne Bliss to discover what it means to be a customer-centric company and to discuss how companies succeed when their employees are trusted and given room to grow. Is Getting Help Easy for Your Customers?

Airlines 98

Airlines Books Hospitality Customer Service 98

C Space

DECEMBER 6, 2018

Having joined us in a work experience placement, she’s now a leader in the London business, quintupling the size of her team in the last 4 years, and notching up numerous recruitment success stories. Diversity allows us to spread our bets quite evenly, and to overcome unknowns. Hindsight is 20/20, as the saying goes.

Sports 45

Sports Workshop Healthcare Culture 45

Kustomer

MAY 7, 2020

Listen and subscribe to our podcast: In this episode of Customer Service Secrets , Jeanne Bliss, CEO and founder of Customer Bliss , joins Gabe Larsen to discuss her book and her four pillars of quality customer service. in 2018 about the standards companies should have for treating their customers.

Airlines 64

Airlines Books Hospitality Customers 64

Gainsight

APRIL 22, 2021

And given our role in Customer Success, we’ve seen the analytics close up of most major cloud businesses. We grew our average spend per customer. In addition, customer expansion, tracked in the form of Net Retention Rate , becomes even more critical with a high valuation. Besides, I don’t own nearly enough Patagonia vests.

Multi-Channel 120

Multi-Channel Leadership Marketing Culture 120