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Securing Healthcare Communication: Comm100’s HIPAA Compliant Messaging

Comm100

All healthcare organizations in the US need to comply with HIPAA, a law that protects patients’ personal data and safeguards their privacy. To communicate digitally with their patients, organizations must only use HIPAA compliant messaging software. Our mission is to exceed the typical pharmacy experience. million per year.

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WATCH NOW: PeopleMetrics Turns 20! 3 Business Lessons from CX Entrepreneur Sean McDade PhD | PeopleMetrics LIVE!

PeopleMetrics

3 Business Lessons from Customer Experience Entrepreneur Sean McDade PhD. Audrey Squaresky: I'm Audrey Squaresky - I'm the Director of Customer Experience here at PeopleMetrics. And you know, that's just not things we say to our clients around employee experience and engagement - that's something we live at the company every day.

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10+ Must Have Customer Service Skills to Look for in a Live Chat Agent

Comm100

You want your live chat customer service experience to be top notch, so it’s no wonder you want the best and the brightest for the job. This blog post will take you through a series of good customer service skills that you should look for when hiring live chat agents, and will give you some tips on how to spot these skills in your candidates.