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Holiday Customer Service and Why Sometimes the Best Gifts Cost Nothing

Call Experts

NOVEMBER 17, 2022

Investing in a holiday customer service plan is essential to growing your business. 52% of consumers say they have made an additional purchase from a company after a positive customer service experience. Keep reading to learn more and to get our 4 tips for a successful holiday customer service strategy.

Customer Service

Customer Service Customer Service Strategies Retail Social Media

Employee Evaluation Process: The 8 Great Dos and Don’ts

SurveySparrow

OCTOBER 14, 2021

But now you’re a manager, and it’s your turn to do an employee assessment. So here are eight dos and dont’s (strictly from an employee’s POV) to help you sail through it smoothly, and end the process on a positive note. But it should also be customized for the specific criteria for different roles.

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Feedback Document Employee Experience Management

Holiday Customer Service and Why Sometimes the Best Gifts Cost Nothing

Employee Evaluation Process: The 8 Great Dos and Don’ts

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