en inspire-whats-new 
Customer Bliss
NOVEMBER 29, 2016
It’s only about a 25-minute interview, so if you have time en route to a holiday happy hour, I’d definitely give it a full listen. A master communicator, Peeples works to define business objectives and articulate the corporate vision in a way that inspires imagination and compels action throughout the organization.
ChurnZero
DECEMBER 15, 2020
Learn what Patrick Blanton, Vice President of Customer Success shared about his team. How did CS begin at your organization, and what is your team’s primary focus? What originally began as effectively ‘Customer Support with a bit of sales” eventually evolved into a fully mature CS function.
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Joe Rawlinson
SEPTEMBER 16, 2015
It’s never a bad idea to focus on bringing in new customers, but you need to make sure you won’t cycle through them. Retaining customers and inspiring their loyalty is what ultimately will make up a solid foundation for revenue. You won’t know how to communicate with former customers if you don’t know what’s meaningful to them.
Daniel Group
OCTOBER 29, 2021
We’ve all heard about or experienced “The Great Resignation” with employees leaving en mass. I recently found an article in Harvard Business Review, 5 Reasons Not to Quit Your Job (Yet) , and that got me thinking about what other things employers could do to keep their employees. Everyone knows what matters!
ChurnZero
DECEMBER 21, 2022
However—if you want to make good on that unspoken promise to block off your schedule and learn something new that will help your CS career, this is the roundup for you. May they inspire you to take on whatever 2023 hurls warmly sends your way. What metrics do investors care about most? What’s the timeline for first value?
ChurnZero
DECEMBER 11, 2020
A time of possibility and excited (erm, dreaded) anticipation for what the new year (and budget approval process) will bring. . So, h ow can Customer Success go from barely getting by to exceeding their goals in the new year ? . It’s the most wonderful time of the year. . I t comes down to knowing how to ask. .
BirdEye
DECEMBER 12, 2023
In this blog, we’ll explain what voicemail recordings are and how to make them effective. Table of contents What is a voicemail? Get started for free WATCH DEMO 40 voicemail greetings to make the right impression We get it — knowing what to say and how to say it is half the battle. Para continuar en español, presione uno.
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