A Conversation with the CCO of VMWare, Scott Bajtos – CB36
Customer Bliss
JANUARY 24, 2017
In fact, engaging employees en route to customer advocacy is a major way Scott has driven growth in his career. Once the logistics (above) were defined and settled, Scott wanted to make sure the necessary skills were embedded in management teams. Obviously you want a focus in both areas.). About Scott. Phase 3: The people.
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