Quadient

APRIL 25, 2022

La culture cash, en quoi ça consiste ? C’est à la fois un état d’esprit et une méthodologie, à mettre en œuvre de manière transversale dans l’entreprise. L’idée générale : optimiser les flux de trésorerie, en impliquant l’ensemble des équipes. Ludovic Georges. Mon, 04/25/2022 - 11:21. Dans un cas sur quatre précisément.

Culture 52

Culture 2022 2024 2021 52

John Paul

MARCH 18, 2020

Toyota and Lexus customers can now enjoy the Start Connect app, available in the START Confort financing package. A few years ago, credit companies became financial services companies by developing leasing solutions, insurance, and maintenance contracts. Today, TFS is evolving to provide mobility services to its customers.

Financial 52

Financial Connections Travel 2016 52

John Paul

OCTOBER 22, 2018

For 10 years, John Paul has been supporting large brands in the automotive sector with different tailor-made loyalty solutions and continues to develop its expertise in this area. The John Paul solution allows car manufacturers to create real relationships with their customers and respond to their growing issues around mobility.

Automotive 40

Automotive Transportation Travel Banking 40

Customer Bliss

MARCH 30, 2017

And now, customer experience labs have come en vogue in the last couple of years. That’s a good example of how a customer experience lab can work wonders for a company: specific problem, expertise-designed solution, and real business results as the outcome. Over time, their metrics (i.e. handle times, etc.) showed significant growth.

Customer Experience 195

Customer Experience Banking Net Promoter Score Call Center 195

Circular Edge

MAY 6, 2022

If you’re a business owner or finance leader, you likely already know the “what” of enterprise resource planning (ERP) software: It’s a unified database and set of applications that brings together financials, supply chain, human resources, customer service and other data and business processes. Still, the audit process is touch and go.

Financial 52

Financial Document Retail Sales 52

John Paul

JUNE 14, 2018

Amber Treshnell is the CEO, Americas for John Paul, a digitally-enhanced global concierge service providing brands and companies with customized loyalty solutions across the banking, luxury, automotive, travel, technology, and hospitality industries. John Paul is owned by the AccorHotels Group. Amber Treshnell, CEO Americas, John Paul.

Banking 40

Banking Hospitality Automotive Leadership 40