Eptica

APRIL 26, 2017

L’Occitane – global CX in action Founded in 1976, L’Occitane en Provence manufactures and sells natural and organic cosmetics and well-being products all around the world. Eptica is a platinum sponsor of the Gartner Summit , and, as well as exhibiting will be speaking alongside its global customer L’Occitane.

Customer Experience 70

Customer Experience 2017 Touchpoint Events 70

John Paul

OCTOBER 22, 2018

For 10 years, John Paul has been supporting large brands in the automotive sector with different tailor-made loyalty solutions and continues to develop its expertise in this area. The John Paul solution allows car manufacturers to create real relationships with their customers and respond to their growing issues around mobility.

Automotive 40

Automotive Transportation Travel Banking 40

Customer Bliss

MARCH 30, 2017

And now, customer experience labs have come en vogue in the last couple of years. That’s a good example of how a customer experience lab can work wonders for a company: specific problem, expertise-designed solution, and real business results as the outcome. Over time, their metrics (i.e. handle times, etc.) showed significant growth.

Customer Experience 195

Customer Experience Banking Net Promoter Score Call Center 195

PK

APRIL 23, 2020

But the process of discovery, testing and global-scale manufacturing and distribution means that point is likely a year or more away. A year ago, analysts were discussing the need to change these policy constraints en masse; this is now happening with growing momentum. Last year only 10 percent of these sites had such promotion.

Healthcare 52

Healthcare Hospitality E Commerce 2008 52

Circular Edge

MAY 6, 2022

After: The retailer adds an inventory management module, which displays real-time inventory levels and updates on stock that’s en route to the warehouse. A manufacturer spends too much time looking for suppliers and gathering quotes for the raw materials it needs to make products. Manufacturing. Purchasing. Sales and Marketing.

Financial 52

Financial Document Retail Sales 52

Grade.us

MAY 28, 2019

The solution is comprehensive and intended for sophisticated agencies managing large marketing campaigns. Sisense is tailored for a variety of industries including enterprise, government, health care, supply chains, retail, manufacturing and more. Here's a detailed slice of their platform in action. Pricing: Contact for quote.

2019 37

2019 Marketing Social Media Advertising 37