Remove Exceptional Customer Service Remove Loyalty Programs Remove Rewards Programs Remove Touchpoint
article thumbnail

15 Effective Ways to Improve Retail Customer Engagement

CSM Magazine

Create a Loyalty Program A loyalty program is an excellent way to increase customer engagement and drive repeat business. Offer rewards, discounts, and other incentives to customers who frequently shop with your brand.

Retail 52
article thumbnail

Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! By actively gathering customer feedback in real time and analyzing it they understood customer’s expectations and preferences when it comes to shopping.

Retail 40