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Building Customer Trust – with the Citizen at the Heart of the GDPR Experience

CSM Magazine

Unless you have been living under a rock, you can’t have failed to notice the GDPR compliance deadline is looming. The GDPR will apply across the company. From here on in, under GDPR your company must obtain consent and understand what we at MyLife Digital call the 5W Framework: WHAT data has been collected.

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10 Steps to Preparing Your Business for GDPR

CSM Magazine

The General Data Protection Regulation (GDPR) is a new set of rules amended to the current Data Projection Act that will soon be mandated for those businesses dealing with European consumers. This article takes a look at what you need to have in place in order to avoid being found in violation of the GDPR. the right of access. •

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Answers to Common Questions on GDPR & Community Forums: Brexit Update

Vanilla Forums

In 2018, the EU GDPR ( General Data Protection Regulation ) took effect. The UK is no longer subject to EU GDPR but, in place, has the UK Data Protection Act (2018) which was designed to be read in conjunction with EU law. Further from there, whether there have been other changes to note since Brexit officially took place.

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The Importance of Data Privacy and Its Effect on Market Research

2020 Research

In response, regulatory bodies step in to govern data privacy, such as GDPR in Europe, CCPA in California, and DPA in the UK. Market research falls within the parameters of GDPR, requiring agencies to identify which of the following bases are most relevant to their operations. It is their data, after all.

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Own Your Privacy: 4 tips to keep your customer’s data safe

Talkdesk

The General Data Protection Regulation (GDPR), where we assume processor duties by providing our GDPR covered customers with a Data Processing Agreement (DPA). GDPR principles are also part of the Talkdesk Privacy Policy , which has recently been updated to comply with the California Consumers Privacy Act (CCPA).

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Zendesk Pros & Cons: Is Zendesk Really Worth It? We Did the Research.

Kustomer

In addition to GDPR compliance, the cloud suite adheres to various regulations worldwide, including the Australian Privacy Act of 1988, LGPD, CCPA, CPRA, DPA, PDPA, UK GDPR, and Brexit regulations. With the GrowthDOT GDPR Compliance Add-on, you can protect sensitive customer data.

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How to make sure your Customer Satisfaction Surveys comply with the GDPR

customer sure

If you’re doing business in Europe, you’ve probably caught wind of a major new piece of legislation, the GDPR, landing on the 25th May 2018. We can’t make the GDPR go away, but we can help you make sense of the parts of it that relate to sending feedback forms to your customers. What is GDPR? The GDPR is this update.