B2B Customer Experience: The Complete Guide
InMoment XI
JANUARY 9, 2024
Examples of self-service tools that B2B businesses can use include: Customer portals for account management, order history, and invoice tracking E-commerce platforms for product catalog, online ordering, secure payment processing Knowledge bases and customer support portals for troubleshooting guides, FAQs, ticket submission, case tracking, and self-help (..)
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