how-to-outsource-your-contact-center-infographic 
BlueOcean
OCTOBER 29, 2019
Or maybe math isn’t your strong suit and you’re just looking for hard numbers to tell you what you need to know. Either way, we’ve put together this handy infographic to help you compare the cost of in-house vs outsourced contact centers. Calculating the Cost of Outsourcing. Request an estimate today.
Magellan Solutions
JUNE 11, 2019
These days, they have the power to influence how the audience think about a brand. Understand how can outsourcing firms and 24/7 call center services help bring success to your company. Simply put, it is all about how a customer feels about your company. And it does not mean resolving issues alone.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Ecrion
SEPTEMBER 23, 2020
The term customer service is a catch-all phrase that roughly equates to a customer’s experience with and perception of your brand. CS statistics point out that 1 out of every 26 customers complain about poor customer service, over 90% of those dissatisfied customers simply stop working with your business — and never come back.
transcosmos Information Systems
OCTOBER 22, 2015
The question is: how do you cope with customer service trends? Ideally, reading customer service blogs is an essential step to accelerate the success of your business. Customer Think has a wide variety of compelling content that can be used as a great resource for your market research. Doesn’t it make sense? Customer Think.
transcosmos Information Systems
OCTOBER 22, 2015
The question is: how do you cope with customer service trends? Ideally, reading customer service blogs is an essential step to accelerate the success of your business. Customer Think has a wide variety of compelling content that can be used as a great resource for your market research. Doesn’t it make sense? Customer Think.
Magellan Solutions
AUGUST 9, 2021
With the number of people using the internet to find their desired products and services, it’s important to be aware of your digital marketing tactics. . Part of this is keeping up with digital marketing trends of b2b lead generation companies in Philippines and including them in your marketing efforts. B2B Personalization.
BlueOcean
JANUARY 20, 2022
In a world where the customer experience matters more than ever, the decision to outsource your customer care has significant impact on your brand and its reputation. At the very least, you should consider how cost-effectiveness, business continuity, and the local talent market intersect in your contact center location strategy.
Expert insights. Personalized for you.
136 
Let's personalize your content