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8 Business Tips a Management Major Won’t Teach You

CSM Magazine

When we go to school to study for a degree, we assume that the knowledge and skills we’ll obtain there is everything we need for success. Luckily, there are some tips and tricks that may be left out if you only attend lectures, work on your research projects, and read recommended literature. Watch Out for Opportunities and Grab Them.

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6 Steps to Deliver Remarkable Customer Service

CSM Magazine

From a viral video to a positive review, a customer’s motivation to share their experience with your product or service usually comes down to remarkability. Sharing can be in the form of ratings, reviews, comments, posts, and good old fashioned word-of-mouth. Customer service begins and ends with you.