delighted

APRIL 13, 2021

Stay on top of post-support followup with Delighted + Freshdesk, Gorgias, Teamwork, and LogRocket. These free integrations make it easier than ever to incorporate real-time customer feedback into your help desk and product experience platform, so all of your customer conversations are in one place. The Delighted + Gorgias integration.

Social Media 88

Social Media Feedback Metrics Touchpoint 88

Magellan Solutions

JUNE 19, 2021

Provides more personalized automated support for the internal and external processes and integration. Furthermore, it allows integration with Facebook Ads and Google Adwords functionality. Gorgias recently rolled out Shopify helpdesk. There is a multitude of Shopify Helpdesk apps that are available on the marketplace.

Customer Service 52

Customer Service E Commerce E-support Call Center 52

Kustomer

JANUARY 8, 2024

Zendesk is still a dominant player in the customer support solutions market — most commonly compared against Kustomer, Freshdesk, Gorgias, Intercom and several other alternatives. Zendesk is best known for its ticketing system, automation features, and integrations, making it a fan favorite for thousands of SMBs globally.

Multi-Channel 97

Multi-Channel Social Media Interaction Insights 97

Magellan Solutions

JUNE 19, 2022

It provides more personalized automated support for the internal and external processes and integration. Furthermore, it allows integration with Facebook Ads and Google Adwords functionality. It’s main feature is their integration with NPS score which measures customer satisfaction and predicts business growth. .

Customer Service 40

Customer Service E Commerce E-support Call Center 40

delighted

DECEMBER 3, 2021

Great examples of automated distribution include survey integrations and Application Programming Interface (API) connections. Survey integrations such as the Shopify integration can automatically trigger post-transaction surveys without you having to lift a finger. Integrate with your tech stack. Delighted integrations ).

Document 97

Document Events Connections Customers 97

Kustomer

FEBRUARY 29, 2024

Gorgias is one of the leading help desk software options available on the market. One of Gorgias’s greatest assets is its robust integration with the e-commerce platform Shopify. One of Gorgias’s greatest assets is its robust integration with the e-commerce platform Shopify.

E Commerce 52

E Commerce 2024 E-support Feedback 52

Kustomer

FEBRUARY 11, 2024

This guide provides a comprehensive breakdown of Zendesk’s features, pricing model, third-party integrations, and more. The live chat function can also be integrated with the ticketing system. The Zendesk Voice API allows you to integrate the functionality in the messaging widget so customers can find it easily.

Multi-Channel 98

Multi-Channel E-support E Commerce Omnichannel 98