Loyal Customers Are Worth 22X More Than Average Customers According to New Retail Report
CSM Magazine
SEPTEMBER 15, 2021
Upside launches ‘The Tipping Point of Loyalty’ report which also finds retail customers are now less loyal than they were before the pandemic. The selection of customers span the UK, 27% are based in London and 50% of customers are aged between 26 and 42.
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