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Localz Appoint ex-Verizon Connect MP as its New VP Of Sales EMEA

CSM Magazine

The global pandemic pushed the entire generation to engage with technology like never before, and this is a perfect opportunity to support organisations who need to deliver a step change in customer experience while simultaneously driving down costs and improving efficiency.

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Transforming customer experience in local authorities

Eptica

Date: Wednesday, August 2, 2017 Transforming customer experience in local authorities. Author: Neil Cox The public sector faces three key challenges, particularly when it comes to customer experience. You might also be interested in these posts: Why customer experience needs to be led from the top.

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Customer Experience Keynote Speaker: Customer Service vs Customer Experience

Michel Falcon Experience

Hey Team, I’m excited to share my Customer Experience Keynote presentation that I shot in St. In addition to sharing company culture, employee engagement & customer experience strategies, I also explain the difference between customer service and customer experience.