Customer Experience Keynote Speaker: Customer Service vs Customer Experience
Michel Falcon Experience
FEBRUARY 11, 2019
A customer orders a pair of glasses for more be Parker online. Before the iPod was invented, who owned an MP? If Steve Jobs had asked us, what do you need from your music listening pleasures, because we probably would have said something like, give me an MP, three player that holds 5,000 songs and give it to me in different colors.
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