Remove mp training-survey
article thumbnail

Customer service week 2013

Very Best Service

If you have other customer service celebration ideas, please do not hesitate to leave a comment below and don''t forget to capture customers'' ideas for customer service week next year. customer service celebration customer service week'

2013 56
article thumbnail

Customer Experience Keynote Speaker: Customer Service vs Customer Experience

Michel Falcon Experience

But then Verizon wireless called and said, will you help us build training materials for western western region for a retail, uh, stores? This is how we train our team members. We May, uh, just last quarter, at the end of last year we said, you know what, our survey response rates for net promoter score is down.