Navigating the ‘Pingdemic’ with Flexible CX Teams
CSM Magazine
AUGUST 24, 2021
This phenomena, labelled the ‘pingdemic’, has resulted in 600,000 people being told to isolate by the NHS COVID app in one week, causing disruption to services across the country and widespread staff shortages. While the ‘pingdemic’ has blown up in the UK, this is resonating elsewhere. and Google. and Google.
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